The 'Latest' Alignment Matrix
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Baldrige Criteria
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Leadership
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Strategic Planning
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Customer Focus
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Information Analysis
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Human Resources
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Process Management
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Business Results
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| ISO 9001:2000 | ||||||||
| 4 | Quality Management System | |||||||
| 5.1 | Management Commitment | |||||||
| 5.2 | Customer Focus | |||||||
| 5.3 | Quality Policy | |||||||
| 5.4 | Planning | |||||||
| 5.5 | Resp., Authority & Communication | |||||||
| 5.6 | Management Review | |||||||
| 6.1 | Provision of Resources | |||||||
| 6.2 | Human Resources | |||||||
| 6.3 | Facilities | |||||||
| 6.4 | Work Environment | |||||||
| 7.1 | Planning of Product Realization | |||||||
| 7.2 | Customer Related Processes | |||||||
| 7.3 | Design and/or Development | |||||||
| 7.4 | Purchasing | |||||||
| 7.5 | Production and Service Operations | |||||||
| 7.6 | Control of Measuring and Monitoring Devices | |||||||
| 8.1 | General | |||||||
| 8.2 | Measurement and Monitoring | |||||||
| 8.2.1 | Customer Satisfaction | |||||||
| 8.2.2 | Internal Audit | |||||||
| 8.2.3 | Measurement and Monitoring of Processes | |||||||
| 8.2.4 | Measurement and Monitoring of Product | |||||||
| 8.3 | Nonconforming Product | |||||||
| 8.4 | Analysis of Data | |||||||
| 8.5 | Improvement | |||||||
| 8.5.2 | Corrective Action | |||||||
| 8.5.3 | Preventive Action | |||||||
| Aligned | ||||||||
| Somewhat Aligned | ||||||||
| Not Aligned |